1. Buying and Selling of Currencies are subject to rules and regulations of the U.A.E. Central Bank.
  1. Currencies once bought or sold can only be returned at the available board rate.
  1. Always count your money before leaving the Cashier’s counter. No responsibility will be taken by Redha Al Ansari Exchange afterwards.
  1. Redha Al Ansari Exchange reserves the right to recover any amount paid due to errors and omissions.
  1. Payment process of any Demand Draft / Funds Transfer is subject to rules & regulations for the country of destination.
  1. Transfers will be considered as paid unless reported otherwise by the remitter within 15 days for “Cash Collection” and “Door-To-Door” Transfers (non A/C holders), and one month for “Bank to Bank” Transfers (A/C holders) from the date of the remittance.
  1. If required, Proof of Payment (requested by the remitter or for any other reason) will be provided by Redha Al Ansari Exchange from its correspondent whenever possible and after receiving the required deposit from the remitter. The remitter will be responsible for all charges / expenses in the process.
  1. It is understood that after issuance of Demand Drafts / Funds Transfers, Funds Transfers will be processed and Demand Drafts will be couriered either by the remitters or by RAAE, entirely at the remitters own risks. Neither Redha Al Ansari Exchange nor its Correspondents, Agents or the Courier Companies shall be liable for any delay, damage, misinterpretation, mistake, omission, loss arising in the process or for any other reasons.
  1. Demand Drafts / Funds Transfers are processed in the country of destination according to the beneficiaries’ details given by the remitters. If any Demand Draft / Funds Transfers is not executed by any of this establishment’s Correspondents due to improper beneficiary details, the responsibility of late Payment, Stop Payment / Refund charges, and Amendment charges will rely on the remitter if incorrect details are given by the remitter.
  1. Redha Al Ansari Exchange and its Correspondents / Agents shall not be held responsible if any Demand Draft / Funds Transfer was not executed by them due to reasons beyond their control such as beneficiary’s A/C being closed or for legal reasons… etc or due to any other reasons. However if possible, Redha Al Ansari Exchange will carry out “Change of Beneficiary Details” or “Stop Payment / Refund” for the Demand Draft / Funds Transfer as per the remitter’s instructions and the remitter will be responsible for all expenses in the process.
  1. In the absence of any specific instruction to the contrary, any Demand Draft / Funds Transfer will be paid in the currency of the Destination Country or as per the consent of this establishment’s Correspondents or Beneficiaries Banks.
  1. Monetary Laws of the U.A.E. and / or the International Countries and / or the Destination Countries will be applicable to all Demand Drafts / Funds Transfers which are purchased from Redha Al Ansari Exchange. Demand Drafts / Funds Transfers might be delayed, seized or frozen by the said authorities if found suspicious. It is the sole responsibility of the remitter to co-operate with Redha Al Ansari Exchange and any concerned authorities by providing them with any additional information, documentation, identification or any other proofs whenever required. Redha Al Ansari Exchange will not be liable (directly or indirectly) for any transaction being delayed, seized, and frozen or for any losses incurred in the process.
  1. If a remitter paid a cheque against a purchase of any Demand Draft / Funds Transfer, the transfer will not be executed unless and until the cheque is encashed. If the cheque is returned due to insufficient funds, Redha Al Ansari Exchange has the right to cancel the transaction, take any legal action against the remitter and hold the remitter responsible for all expenses in the process.
  1. Redha Al Ansari Exchange reserves all the rights to execute Fund Transfers via any of its correspondents (Banks or Financial Institutions). All applicable charges / taxes by its correspondents or beneficiaries Banks and or Intermediary Banks will be deducted from the principal amounts of transfers.
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