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How do I contact Redha Al Ansari Branch? |
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You can contact any of our branches easily either by
(1) Click on branches in our website.
(2) Contacting 800 4 600 |
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| 2. |
Do you have any quick money transfers? |
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Yes. Redha Al Ansari Exchange has association with World’s leading Money Transfer Solution “Western Union”. This makes you to transfer your money within minutes to anywhere in the world. |
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| 3. |
Is there Foreign Currency Cash available? |
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Yes, we are one of the largest wholesalers in foreign currency cash in UAE. As a retail customer, you can contact any of our branches. |
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| 4. |
What are the different methods available to transfer my money? |
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Please click on the services in our website. |
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| 5. |
How long will it take for the money to reach my bank account if it is remitted through you? |
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Amount will be credited to your bank account within 1 to 3 working days in countries where on-line bank (automated payment systems) are available, and In other cases funds will be credited within 3 to 6 working days. |
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| 6. |
Why some charges get deducted from my remittance to U.S.& European countries ? |
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Banks in U.S and in the west very often charges for their services. Be it receiving money or paying money, the Banks charge a service fee. |
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| 7. |
I have more than 200 staff in my company. We are far from city. We don’t have any staff transport facility to the city. Could you help our staff? |
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Sure. Please contact our Marketing Team on 04-2296666.
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| 8. |
How can I lodge a complaint? |
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(1) Call our hotline no. 800 4 600
(2) Send an email at complaints@redhaalansari.com
(3) Send us a complaint through the Customer Care area of this website |
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| 9. |
How fast can I get a response for any complaint? |
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You will get a response to your complaint within 48 working hours upon receipt of the complaint at our end.
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| 10. |
What are the ID Cards you accept at your counter? |
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Passport /Citizenship Card /UAE Work Permit /UAE Driving License
For any other ID cards Please check with our Branches before you proceed.
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| 11. |
Why do your branches insist for original ID Cards for putting through the transactions?
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The Central Bank of the UAE, who supervise our working, requires us to obtain ID cards from all customers when the value of the transaction is AED 2,000 and above and to obtain documents for source of funds, when the value of transaction is AED 40,000 and above.
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| 12. |
Do you have any arrangement to deal with corporate customers? |
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Yes, we do deal with corporate customers through our specialized Corporate Business Department.
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| 13. |
Can I get Cash advance against credit card? |
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Yes. We provide cash advance against VISA / Master / Diners / JCB Credit Cards.
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| 14. |
Do you accept telephone bill payments ?
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Yes. We do accept ‘du’ telephone bill payments. You can make these payments at any of our 26 branch outlets. |
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| 15. |
Can I make my Credit Card Bill Payments at your branch? |
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Yes. We do accept credit card payments for Dubai First, First Gulf Bank, Mashreq Bank, RAKBANK and RBS.
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| 16. |
Do you have RTA NOL Cards available at your branches? |
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Yes, we are the only one Exchange Company which provides this service. You can buy and reload your NOL cards at any of our branches.
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| 17. |
Can I get a solution to disburse my employees’ salary? |
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Yes. We have our Yellow Pay (Wage Payment Service), which is one of the best available services in UAE. You can contact 04-2296666 and ask to connect to Yellow Pay.
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| 18. |
Can I buy national bonds at your branches? |
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Yes, you can buy National Bond Certificates from any of our branch locations.
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